KIWIVINA JSC QUALITY POLICY

Koro is a brand of paint lines of KiwiVina JSC.

KiwiVina JSC will continuously improve its products and production processes to better satisfy the needs and expectations of its customers and consumers. Our goal is to deliver to them, in full and on time, every time, defect – free products and services. To assist us in this, we will maintain certification to ISO 9001. This will be achieved within the guiding framework of KiwiVina JSC values and behaviours:

At KiwiVina JSC, we are committed to delivering products of the highest quality to our customers. We strive to consistently meet and exceed their expectations, ensuring that our paints provide exceptional performance, durability, and aesthetic appeal. To uphold our commitment to quality, we have established the following policy:

1. Quality Assurance

We maintain a rigorous quality assurance process at every stage of our paint production. From sourcing raw materials to manufacturing and packaging, we adhere to strict quality control measures. Our quality assurance team conducts regular inspections and tests to ensure that our paints meet the highest standards.

2. Product Development

We invest in research and development to continually innovate and improve our paint formulations. Our dedicated team of experts stays abreast of industry trends and emerging technologies to develop paints that offer superior coverage, color retention, adhesion, and resistance to environmental factors.          

3. Compliance with Standards

KiwiVina JSC is committed to compliance with all relevant industry standards, regulations, and certifications. Our paints undergo thorough testing to ensure they meet safety, performance, and environmental requirements. We work closely with recognized testing laboratories to validate our products and maintain the necessary certifications.

4. Supplier Relationships

We carefully select and collaborate with trusted suppliers who share our commitment to quality. Our suppliers provide us with premium raw materials that meet our stringent quality specifications. We maintain regular communication and conduct audits to ensure that our suppliers meet our quality expectations.

5. Continuous Improvement

We foster a culture of continuous improvement within our organization. We encourage our employees to identify areas for enhancement and implement best practices to further enhance our quality standards. Feedback from customers and stakeholders is invaluable in driving our continuous improvement initiatives.

6. Training and Competence

We recognize the importance of skilled and knowledgeable employees in delivering quality products. We invest in training programs to equip our workforce with the necessary skills and expertise to meet our quality objectives. Our employees are continuously encouraged to enhance their knowledge and stay updated with industry advancements.

7. Customer Satisfaction

Customer satisfaction is at the core of our quality policy. We listen to our customers' needs, feedback, and concerns, and strive to address them promptly and effectively. We value open communication and work closely with our customers to ensure that our paints meet their specific requirements.

8. Environmental Responsibility

We are committed to environmental responsibility and sustainable practices. Our paints are formulated with consideration for the environment, utilizing low Volatile Organic Compound (VOC) components and eco-friendly materials whenever possible. We actively seek ways to minimize waste generation, conserve resources, and reduce our carbon footprint.

9. Accountability and Responsibility

Every employee at KiwiVina JSC is responsible for upholding our quality policy. We promote a culture of accountability, where each team member understands their role in ensuring the quality of our products. Managers and supervisors provide guidance and support, fostering a quality-conscious mindset throughout the organization.

10. Communication and Transparency

We believe in transparent communication both internally and externally. We share relevant quality information with our employees, customers, suppliers, and other stakeholders to foster trust and collaboration. We are committed to promptly addressing any quality concerns or issues that may arise.

By adhering to this Policy of Quality, KiwiVina JSC aims to deliver products that consistently meet and exceed customer expectations. We continuously strive for excellence, innovation, and environmental stewardship to ensure the satisfaction of our valued customers and contribute to a better, more sustainable future.

Signed:

Tony HOANG

CEO

KiwiVina JSC

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